A white paper by SiteMinder and IDeaS Revenue Solutions has found that while hoteliers fear a future where their properties are run by robots, they believe artificial intelligence may be the key to delivering a highly-personalised guest experience.
from HOTELMARKETING.COM http://ift.tt/2BJCrG2
Tuesday, February 20, 2018
Hoteliers fear robot-run future yet believe AI is key to guest personalisation
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