According to a recent industry poll, some 59% of respondents indicated that business travelers will likely book away from Marriott properties, especially after they get burned by cancellation fees a couple of times as many travelers do not read the fine print on travel documents.
from HOTELMARKETING.COM http://hotelmarketing.com/index.php/content/article/tmcs_disappointed_concerned_over_marriotts_revised_cancellation_poli
Wednesday, July 19, 2017
TMCs disappointed, concerned over Marriott’s revised cancellation policy
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