Complaints range from undisclosed fees, incorrect changes to itineraries, showing up at hotels with no record of reservations, low prices that suddenly aren't available when trying to book, long wait times to give assistance by phone and an overall lack of customer service.
from HOTELMARKETING.COM http://ift.tt/1LpTXsq
Friday, November 20, 2015
OTAs: A litany of complaints
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment