A key mission of hospitality is to provide unique, distinct, unforgettable experiences. But while we know there is a lot that hoteliers have to do in order to provide the best experience to guests, how can hoteliers know what guests want and expect?
from HOTELMARKETING.COM http://ift.tt/1OrrBDa
Sunday, January 17, 2016
Four simple actions to take the hotel guest experience to the next level
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