Best-rate and best-fare guarantees are notoriously hard to invoke. It is frustrating when companies promote a seemingly consumer-friendly policy, because they know that in practice they'll make it so difficult that nobody will actually be able to take advantage of it, say industry-watchers.
from HOTELMARKETING.COM http://ift.tt/1OtHWaz
Monday, January 18, 2016
The truth behind hotel ‘best rate’ guarantees
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