'Edward' is an artificially intelligent service now available at twelve Edwardian Hotels-owned Radisson Blu locations, and is able to report on hotel amenities, give directions and tips, and even receive guest complaints in a matter of seconds via SMS.
from HOTELMARKETING.COM http://ift.tt/1ZEdVJ6
Wednesday, May 11, 2016
Radisson Blu guests can now text Edward the chatbot for service
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