Brands across the hotel industry are racing to modernize their products and technology to stay competitive. Yet, corporate travel buyers in BTN's 2016 Hotel Survey rewarded brands that not only embraced modernity but also turned their attention back to a bedrock principal of hospitality: service.
from HOTELMARKETING.COM http://ift.tt/2cqcD4F
Tuesday, September 13, 2016
Service is back in fashion
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