Four Seasons Hotels and Resorts has launched a new invitation-only "Elite" guest program that offers exclusive services to travelers. But while guests are sure to like it, some agents feel it's another step by a hotel company to bypass the travel agents' relationship with the customer.
from HOTELMARKETING.COM http://ift.tt/2gDjv2d
Wednesday, November 23, 2016
Will Four Seasons’ ‘Elite’ services cross the line into bypassing travel agents?
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