When the Coaching Inn Group set its sights on being the best independent operator of regional hotels in the country, the group's leadership knew that they needed to be managing the online reputations and guest experience of their inns and hotels across the United Kingdom.
from HOTELMARKETING.COM http://ift.tt/2nwl9Xz
Tuesday, December 5, 2017
Keep your edge online and off: how top UK hotel operator uses guest intelligence tech
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