The head of France at SiteMinder is alerting the country's hotels to a slowing growth rate of direct online bookings, exposing French hotels to a future of distant relationships with their guests and guest experiences that are lacking in personalisation.
from HOTELMARKETING.COM https://ift.tt/2Im5Vi3
Tuesday, May 15, 2018
SiteMinder alerts hotels: ‘direct bookings are slowing’
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