Monday, February 29, 2016

Hotels have to be as annoying as airlines, says Hilton CEO

After it’s US$ 50 cancellation fee experiment, Hilton is in the process of doing further tests to move its customers down that journey of recognizing, “if you want total flexibility, there’s a price for that”.

from HOTELMARKETING.COM http://ift.tt/1L12jxP

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