With the rise in online travel, few predicted that by now anyone would still be calling to make a reservation. Yet here we are in 2016 with the phones still ringing; and ringing they are, with many hotels even experiencing an increase in calls as those who search on smartphones use the "click to call" feature.
from HOTELMARKETING.COM http://ift.tt/1R68fSr
Thursday, February 25, 2016
Why guests still call hotels for reservations
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