Priceline speaking at a retail tech conference in mid-March, said there is a downside to loyalty programs and its Booking.com unit would rather create a great user experience for site visitors and app users instead of paying them to be loyal.
from HOTELMARKETING.COM http://ift.tt/22GSA7I
Monday, March 28, 2016
Booking.com sees loyalty programs as a burden, not an opportunity
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