After almost 20 years of losing market share to OTAs and suppliers' direct-booking websites, recent research by Phocuswright suggests that the traditional travel agent's share of bookings has leveled off as the agent role has evolved into a more expert level of service.
from HOTELMARKETING.COM http://ift.tt/1WWGYXC
Monday, February 1, 2016
Travel agents’ share of bookings held steady in 2015
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