Toiletries used to be an afterthought for hotels. If they offered guests a generic shampoo and bar of soap, their obligation was met. That's no longer the case in a world in which boutique and lifestyle hotels are trying to infuse personality into every aspect of the guest experience.
from HOTELMARKETING.COM http://ift.tt/1J2JmJG
Monday, December 21, 2015
The toiletries war heats up at hotels
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