Wednesday, March 23, 2016

Priceline on creating an in-house multilingual customer service operation

Spending on travel is currently growing twice as fast as global GDP, and it’s not driven by people from Atlanta who are visiting Florida - it’s increasingly international. Along with a deep pool of multilingual talent for its call centers, Booking.com has a large group of translators who work on our websites.

from HOTELMARKETING.COM http://ift.tt/1S5soc0

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